A teenager from Casper, Wyoming, was shocked when she received a raw chicken sandwich from a local McDonald’s restaurant. According to the young customer, Rylee Stuart, she ordered a regular chicken sandwich from the fast-food chain’s drive-thru and was expecting a hot and freshly cooked meal.

However, when Rylee arrived home and opened the sandwich, she was greeted with a raw and slimy patty. She immediately took pictures of the sandwich and contacted the restaurant to complain about the incident.

“I was pretty grossed out,” Rylee said. “It was not cooked at all, like it was completely raw. And the texture of it was slimy. I couldn’t even eat half of the sandwich.”

Rylee’s mother, Kat, also spoke out about the incident and shared the photos of the uncooked sandwich on social media, warning other customers about the potential health risks of eating raw chicken.

“I’m concerned that somebody else could get sick if this is a regular occurrence,” Kat said. “It’s not just the fact that it was raw, but it’s also the fact that it’s a health issue.”

After receiving the complaint, McDonald’s apologized to the Stuarts and offered them a full refund for their meal. In a statement, the restaurant said that it takes the quality of its food very seriously and has strict food safety procedures in place to prevent such incidents from happening.

“We are sorry to hear about this customer’s experience and apologize for any inconvenience this may have caused,” McDonald’s said. “We have strict food safety and quality procedures in place, and we take incidents like this very seriously. We are investigating this matter and will take the appropriate measures to ensure that it does not happen again.”

This is not the first time McDonald’s has faced criticism over the quality of its food. In 2018, a customer in California sued the company for false advertising, claiming that its Quarter Pounder burger was not made with fresh beef as advertised. The lawsuit was eventually dismissed, but it highlighted the growing concerns among consumers about the quality of fast food.

Despite these incidents, McDonald’s remains one of the most popular fast-food chains in the world, with over 38,000 restaurants in more than 100 countries. The company serves millions of customers every day, and while incidents like Rylee’s may be rare, they are a reminder that fast food can sometimes come with unexpected risks.